swift sf315-52 external drives no longer connect

Spillboy
Spillboy Member Posts: 15 Troubleshooter
edited November 2023 in 2020 Archives
I have different drives + a sata bridge and none connect anymore to any of the ports. I tried uninstalling win 10 2004 update & makes no difference. acer has THE worst support. 3 months into my warranty the mic array died & I was afraid to send it to them for fear I would never receive it after reading similar horror stories. All drivers are updated, but the last BIOS update I see is 9/28/18. 

Anyone?

Answers

  • billsey
    billsey ACE Posts: 34,843 Trailblazer
    I assume the SATA bridge has it's own power? Is there a chance that power has failed? When you plug the USB into the laptop does Windows give you that sound it uses for a new device connected?
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.