Predator g9-793 crashs when i try playing a game

Valk
Valk Member Posts: 6

Tinkerer

edited November 2023 in 2020 Archives
Hey Peoples i have an problem with my Laptop it always crashs when i play GTA V i guess it has to do with the RAM being defective. But i cant find any RAM sticks inside the Laptop just 2 empty ones, how can i get rid of the problem ? i Thinks its the RAM cus i always gets BSOD with the message memory management or page fault in non paged area and else which r RAM errors .
Can anyone help me ?

Answers

  • Does this problem occur only in GTA V? Also, does the event viewer log any errors?
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  • Valk
    Valk Member Posts: 6

    Tinkerer

    it dont happen in Minecraft tho just in GTA V so far .GTA V Crashes just sometimes butit often just crashes with a BSOD with RAM errors. And how can i see th even log viewer
  • GAMING6698
    GAMING6698 ACE Posts: 8,244 Trailblazer
    @Valk
    1)Make sure you are using latest Amd/Nvidia software version 
    2)May be you are running some software that has been known to trigger BSOD events: try uninstalling MSI afterburner and see if it makes a difference.
    ↓↓↓↓↓↓↓↓↓↓↓↓↓↓↓↓↓↓↓↓↓↓↓↓↓↓↓↓↓↓↓↓↓
    If above solution not work then test your ram using software 
    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums
    MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.
    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • Valk
    Valk Member Posts: 6

    Tinkerer

    @Valk
    1)Make sure you are using latest Amd/Nvidia software version 
    2)May be you are running some software that has been known to trigger BSOD events: try uninstalling MSI afterburner and see if it makes a difference.
    ↓↓↓↓↓↓↓↓↓↓↓↓↓↓↓↓↓↓↓↓↓↓↓↓↓↓↓↓↓↓↓↓↓
    If above solution not work then test your ram using software Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums
    MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.
    I completely resetted my laptop so that cant be it! And i dont get Memtest to run i used the usbinstaller as adviced but it dont boot from it how do i get it to work ?
  • Try running "windows memory diagnostics":

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
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    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
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  • Valk
    Valk Member Posts: 6

    Tinkerer

    it said there no errors so what do i have to do that the BSOD stops ? any clues ?
  • Can you check if the windows event viewer logs any specific errors?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Valk
    Valk Member Posts: 6

    Tinkerer

    I found dis one lots of critical errors 
  • can you translate the kernel power error into english?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Valk
    Valk Member Posts: 6

    Tinkerer

    can you translate the kernel power error into english?
    The system was restarted without being shut down properly. This error can occur if the system has stopped responding, has crashed, or the power supply has been unexpectedly cut.
  • Can you provide the exact model of the notebook? Example g3-793-58vh. Is the power adapter 180w or 135w? Have you ever tested the power adapter with a multimeter?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)