Predator G6-720 USB Ports not working

NightmarePB
NightmarePB Member Posts: 1 New User
edited February 15 in 2020 Archives
Suddenly and almost out of nowhere my Predator G6-720 has two red USB (SS) ports that just stopped working. They're providing power but there is no data transmission happening. Google has been useless; so do any of you have any suggestions?

Answers

  • billsey
    billsey ACE Posts: 31,700 Trailblazer
    I assume you've already tried shutting down then restarting from scratch? I haven't heard of any similar failures with the latest Windows updates, but it's not unusual for them to break something for a while before it gets fixed. Try Device Manager to see if any errors are showing up.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.