Warranty issue

Anupam009
Anupam009 Member Posts: 1 New User
edited October 2023 in 2020 Archives

I purchased a new laptop -Acer Aspire 5 on 1st of June 2020. When checking the warranty online here(https://www.shopacer.co.in/) , I see the expiry date is 3rd March 2020 and purchase date is 3rd March 2019, which is incorrect. I also want to purchase extended warranty. How do I go about correcting the expiry date and purchase of an extended warranty?

 

Answers

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  • JackE
    JackE ACE Posts: 45,213 Trailblazer
    You must first get the purchase date straightened out with the vendor. Contact the vendor to have them explain why it has a Mar 2019 purchase date and the one year warranty already expired? Jack E/NJ

    Jack E/NJ