'Restart to repair drive errors' notification on my Windows 10 Acer Swift 3 - SF315-52G

GazGlover
GazGlover Member Posts: 1 New User
edited November 2023 in 2020 Archives
There is a great deal of help on the Internet regarding problems like this, I try and run sfc, chkdsk, even the Western Digital diagnostic tool from the Acer support website, but before any useful information is displayed, I get the' Blue Screen of death' with a SYSTEM_SERVICE_EXCEPTION error and the computer restarts.
Explained this to MS, they advised me to install a fresh 'clean' Windows 10 iso file, which I did, but the same problem persists.
Can chat with Acer directly at the moment, so I thought I'd put this one to the Community to begin with.

Many thanks
Gaz

Answers

  • Can you check the health of your hard drive or ssd with crystaldiskinfo? Also, have you ever run a ram test?
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  • billsey
    billsey ACE Posts: 35,309 Trailblazer
    Try booting on the W10 install flash drive and use it's diagnostics to run the CHKDSK. Make sure it's testing all sectors, not just the ones holding data.
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