Acer nitro 5 ans517-51 2019 laptop won't turn on

MegaGhost
MegaGhost Member Posts: 2 New User
edited December 2023 in 2020 Archives
after finishing my game i shut down the laptop, after 2-3 hours later i came back and the laptop won't turn on anymore. I've tried removing the battery and plugging it back in, I've also done the CMOS battery reset by unplugging it and putting it back on. Did my laptop finally break? I need help this laptop means so much to me

Answers

  • StevenGen
    StevenGen ACE Posts: 13,002 Trailblazer

    Firstly, is this laptop under warranty? If it is then take/send it to your local Acer Service centre and let them fix this problem. Otherwise open the back cover and inspect the battery leads + or - and plug, to see if it didn’t disconnect or there is a lose connection (+ or – wires) in the plug, if that doesn’t help buy a new battery as power problems are either your battery and its connections and wires,

     


  • MegaGhost
    MegaGhost Member Posts: 2 New User
    StevenGen said:

    Firstly, is this laptop under warranty? If it is then take/send it to your local Acer Service centre and let them fix this problem. Otherwise open the back cover and inspect the battery leads + or - and plug, to see if it didn’t disconnect or there is a lose connection (+ or – wires) in the plug, if that doesn’t help buy a new battery as power problems are either your battery and its connections and wires,

     


    No the laptop isn't under warranty, i was really hoping the problem wasn't too big of a deal to require a service center especially since we have the corona outbreak right now so acer service centers would still probably be closed.