Camera is not working Model No. Nitro AN515-54

firojalamkhanfirojalamkhan Member Posts: 2 New User
edited September 21 in Nitro and Aspire Gaming
My Laptop is Acer Nitro 5 Gaming laptop [Model No. Nitro AN515-54], Camera is not working, I have reset the windows 10 to factory, still it is not able to identify the camera. I have Even Camera is not showing on the device manager on hidden enabled.  Is there anywhere the camera software available, I am not able to find the driver software on the acer website also for camera. it has various other software but not the camera related. 
Please advise me how to fix this issue,
 Is this Camera fault? or driver fault due to this the camera is not working.






FAQ & Answers

  • egydiocoelhoegydiocoelho ACE Posts: 63,450 Trailblazer
    Can you check if any of these devices are hidden here?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • firojalamkhanfirojalamkhan Member Posts: 2 New User
    Camera is not listed on the control panel : Control Panel\Hardware and Sound\Devices and Printers
    Please suggest what would be issue, it is not listed, is this hardware issue or software issue.

  • egydiocoelhoegydiocoelho ACE Posts: 63,450 Trailblazer
    Check all the devices on that list and then look for any disabled devices:

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • JivanRaiJivanRai Member Posts: 2 New User
    Same Problem - Any Solution Guys!

  • egydiocoelhoegydiocoelho ACE Posts: 63,450 Trailblazer
    Does the same problem occur when updating windows?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
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