My Predator Ph315-52(Helios) microphone not working.

Yog_Ahire
Yog_Ahire Member Posts: 1 New User
edited November 2023 in 2020 Archives
I recently buy a new Predator since one month ago and suddenly my MICROPHONE stop working.
when I am using another Bluetooth headphone with mic it works but before that I need to change my sound setting Realtek Array to my Bluetooth headphone then only I can speak.

please anyone can tell me its hardware issue or software issue even I did troubleshoot and reinstall the driver as well.....this thing is very disappoint me regarding this monster... 

Answers

  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited July 2020
    Yog_Ahire so youre saying the mic doesnt work at all (have u checked if its disabled on privacy setting) also youre saying when u use the bluetooth you need to change it on the devices well that completely normal sometimes windows pops up a warning when connecting another sound device sometimes it doesnt and needs to be changed manually please elaborate your issue with more details as its a bit confusing right now on whats working and whats not according to what you have posted and check if windows updated recently any of the audio drivers and roll back


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    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

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