I sent my laptop to Acer for repair, they sent it back but it still doesn’t turn on

Sophiaroo
Sophiaroo Member Posts: 5

Tinkerer

edited October 2023 in 2020 Archives
Acer said they “reseated” keyboard cable and the laptop passed all diagnostics and functions properly. I turned it on and the keyboard lit up for a second but then stopped just like before and it still won’t turn on. What gives?

Answers

  • Is your model the e5-576? Did they say what was replaced? Also, have you ever tried to reset the battery and check this button?
    Aspire F5-573 - Nenhuma bateria foi detectada  Acer Community
    I suggest that you return the notebook to the repair center until it is repaired.
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