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Touchpad not working
LegenDerry
Member Posts: 4 New User
I can't get my touchpad to work anymore, I have to use a mouse in order to do anything. I looked under settings and it says it is on. I've restarted my computer and nothing changed. I've checked the device manager and there is nothing there. What else can I do to fix the touchpad. The device is an Aspire 7
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Answers
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Hi,
Could you please post the full model name, like A7xx-xx, in the meantime, go to BIOS and check whether the touchpad is in Basic mode in Main tab, if it is, switch to Advanced mode.
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And u can press Ctrl+S to see the touchpad settings if u can't see it (maybe)
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model is A715-72g-71CT
How do I get to the BIOS?0 -
Hi,
Press F2 button as soon as you press the Power button to start the laptop to access BIOS, then move to Main tab and check whether the Touchpad is in Advanced mode.
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So I went to the BIOS and it was already set to advanced, so I tried to switch it to basic. It didn't work so I switched it back. I assume that I press Ctrl+S in the BIOS unless there was a different location. Would it be that the driver is gone? If so, how do I get it back?0
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Try pressing fn + f7 and make sure the touchpad is enabled here:
If it doesn't work, go to the bios and then press f9 to restore and then click save and shut down. Then, reset the battery:Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
Detection tool click here to find the serial number or partnumber of your model!
egydiocoelho
TrailblazerFor users of the English, Spanish, French and German community, I will be using google translator!
ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! 0 -
Hi,
Go to Device Manager, expand Human Interface devices and find the driver version of I2C HID device and Synaptics HID device, please post the driver versions.
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Okay, I figured it out. I had completely forgotten about the button at the top of my computer that enables/disables the touchpad function. it is working now. Thanks to all of you guys for helping me out though. I really appreciate the support!0
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you are welcome. Accept the answer that helped you solve the problem.Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
Detection tool click here to find the serial number or partnumber of your model!
egydiocoelhoTrailblazerFor users of the English, Spanish, French and German community, I will be using google translator!
ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! 0
