next@acer 2020

Acer Nitro 5 Keeps Turning Off During Games.

DongerinozDongerinoz Member Posts: 3 New User
edited July 1 in Nitro and Aspire Gaming
Acer Nitro AN515-42
Serial Number: NHQ4TAA0018380B3093400
SNID: 83804583334

Basically what the title question is. My laptop didn't use to do this. I use to get ok to good enough frames for most my PC games. Recently the frame rate in most my games have been getting worse but the bigger issue is that my laptop is now shutting off shortly after playing. Like I said didn't use to happen so why now? Some of the games I play are CSGO, VALORANT, GTA V, and similar games. 

Edit: I also always play with my laptop being charged / plugged in.

FAQ & Answers

  • egydiocoelhoegydiocoelho ACE Posts: 53,902 Trailblazer
    Can you check the temperatures with the hwmonitor?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
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  • DongerinozDongerinoz Member Posts: 3 New User
    Can you check the temperatures with the hwmonitor?
    Never used hwmonitor before so which temperature would you like to see (since there's multiple temperatures)
  • egydiocoelhoegydiocoelho ACE Posts: 53,902 Trailblazer
    Processor and gpu temperatures.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • DongerinozDongerinoz Member Posts: 3 New User
    Processor and gpu temperatures.

  • egydiocoelhoegydiocoelho ACE Posts: 53,902 Trailblazer
    Can you send a photo like that?

    Also, after how many hours of playing, does the notebook turn off? Are there any errors in the windows event viewer?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
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