Battery still won't charge!?

mbczip
mbczip Member Posts: 6

Tinkerer

edited October 2023 in 2020 Archives
Aspire 5 A515-43-R19L have replaced the battery, the charger and the DC Jack cable. Still a battery will not charge? Could it be something on the motherboard a loose cables/connection somewhere? 

Answers

  • JackE
    JackE ACE Posts: 44,470 Trailblazer
    Is the battery charge LED orange or blue plugged? If nothing, what is the voltage output of the charger plug between its center hole and outside ring using a multimeter? Should be about 19volts dc. Jack E/NJ

    Jack E/NJ

  • mbczip
    mbczip Member Posts: 6

    Tinkerer

    The battery LED does not come on. 19v output.
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