next@acer 2020

Battery still won't charge!?

mbczipmbczip Member Posts: 5 New User
Aspire 5 A515-43-R19L have replaced the battery, the charger and the DC Jack cable. Still a battery will not charge? Could it be something on the motherboard a loose cables/connection somewhere? 

FAQ & Answers

  • JackEJackE ACE Posts: 21,751 Trailblazer
    Is the battery charge LED orange or blue plugged? If nothing, what is the voltage output of the charger plug between its center hole and outside ring using a multimeter? Should be about 19volts dc. Jack E/NJ
    Jack E/NJ
  • mbczipmbczip Member Posts: 5 New User
    The battery LED does not come on. 19v output.
  • egydiocoelhoegydiocoelho ACE Posts: 53,902 Trailblazer
    Does the same problem occur when resetting the battery?
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