Acer xb3

hasboob
hasboob Member Posts: 2 New User
edited February 2024 in 2020 Archives
Hello I recently purchased the acer xb3 monitor, but the 144hz option and also HDR options are greyed out in games. I read that you need to plugin both display ports, but when I do this the monitor gets confused and goes black can't figure out which display port to go to.

Answers

  • laurent_14
    laurent_14 ACE Posts: 10,381 Trailblazer
    Hello,
    Could you give me the first ten characters of the monitor serial number (S/N) and also the part number (P/N)?
    France
  • hasboob
    hasboob Member Posts: 2 New User
    Hello my serial number is 
    MMTFDAA0030181F8A14201
    I think my part number is 
    UM.HX3AA.P03
  • laurent_14
    laurent_14 ACE Posts: 10,381 Trailblazer
    Thanks. The 144 Hz refresh rate is only through the DP port and Overclocking mode enabled:
    Did you enable the Overclocking mode (Over Clock) in the OSD menu?
    France