next@acer 2020

Nitro 5 AN517 keyboard not working D:

BunBunBunBun Member Posts: 2 New User
Okay, so I bought the Acer Nitro 5 laptop on 04/15/2020 and after about a month my Z and S keys stopped working.Now we are in June and it seems my power button to turn the laptop is ALSO not working. The laptop shows as charing when I plug it in if that means anything positive XD I am just really concerned because I work from home and had to take a Leave of Absence from work because the unit won't even turn on! This is frustrating beyond all comparison to NOT be able to work or play any of my video games =/ Does anyone have any tips or something for me? Is it a hardware issue? Q.Q

FAQ & Answers

  • BunBunBunBun Member Posts: 2 New User
    Almost 24 hours later after leaving it unplugged it STILL won't turn on. Power button still not working to turn on the laptop. 
  • MihaiEVOMihaiEVO Member Posts: 57

    Tinkerer

    It must be a hardware issue since the power button doesn't work and the keyboard is faulty. Send it to warranty ASAP since you have 24 months warranty for the laptop and 12 for the power adapter.
Sign In or Register to comment.

Who's Online2.1K

AlanPaes
AlanPaes
batmalin
batmalin
Dangelz19
Dangelz19
DanishShaikh
DanishShaikh
depthcontrol
depthcontrol
DeQ_D
DeQ_D
DrMC
DrMC
Edubencz
Edubencz
glk29
glk29
JackE
JackE
Kno63
Kno63
Koo
Koo
LostTimez
LostTimez
maria02
maria02
Overpello
Overpello
ROHANK18
ROHANK18
sdzshn3
sdzshn3
Solta_Empire
Solta_Empire
terry83
terry83
Vanderson3112
Vanderson3112
WillDoNitro5
WillDoNitro5
+2K Guests

Join in, share your experience!

It looks like you're new here. If you want to get involved, click one of these buttons!

Assistance by Acer


Drivers &
Manuals

Acer
Answers

Get Product Information
( only)

Acer Support
Videos

Member Highlight

We want to recognize GAMING6698's dedicated efforts in the Acer Community. GAMING6698 has become one of the main collaborators since joining the Community in November of 2019.
On behalf of all our users and the Acer Team, we thank you for your dedication!

Total Posts and Comments: 3320

Total Points:5757

Total Accepted Answers: 290

GAMING6698 Mainframe Wrangler