helios 700 uhd graphics

jjmatthew93
jjmatthew93 Member Posts: 10 New User
edited November 2023 in 2020 Archives
hi,
i have a helios 700 with 2080 but in the options i dont see the intel graphics 630... Why? it's Normal? 
please help me 

Answers

  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited June 2020
    @jjmatthew93 U should have it in the device manager and its the default windows IGPU if youre referring to the control panel and if u dont see the option to control the settings of the IGPU next to the nvidia whne u cliclk right mouse button on desktop u need to install the intel graphics command center  from the windows store r you can try to download the drivers from intel and reinstall it but with the new dch drivers probably only the windows app command center will work also now they are called Intel UHD graphics only 


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  • jjmatthew93
    jjmatthew93 Member Posts: 10 New User
    In control panel and in  computer device manager i have only rtx2080. No intel graphics.. it's normal? 
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited June 2020
    jjmatthew93 you should have the IGPU there in the device manager unless it was auto switched to the DGPU because your laptop has optimus it will switch to the IGPU on low works for power saving and switch to the DGPU on heavy work as far as im aware thats how it should work technically either way install the intel graphics from the windows store and see if its working check here :)


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • jjmatthew93
    jjmatthew93 Member Posts: 10 New User
    In a review of notebook check I see the Helios don't have Optimus switching... Look the screen e screen
  • jjmatthew93
    jjmatthew93 Member Posts: 10 New User
    anyone can help me? in the graphics card i have only rtx 2080! it'a normal in helios 700 ? 
  • jjmatthew93
    jjmatthew93 Member Posts: 10 New User
    can anyone help me 

  • Is there an option to activate only dgpu in the bios?
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  • jjmatthew93
    jjmatthew93 Member Posts: 10 New User
    In the bios nothing... 
  • Does the video card appear as a hidden device? What happens when you reset the battery?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
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  • Sehnsucht
    Sehnsucht Member Posts: 43 Devotee WiFi Icon
    The Helios 700 has a G-Sync monitor. Therefore, the integrated GPU chip is disabled on the CPU by default. Realistically there is nothing you can do to change this. Personally, the last two laptops I bought, I specifically bought ones without integrated GPU chips (to avoid the pesky Optimus issues when running certain games). I'm surprised nobody else here knew this, to be honest. Any laptop with a built in G-Sync monitor should be the same in this regard.

    So no, there is nothing wrong with your laptop. Enjoy worry free gaming without having to think about which graphics chip your games choose. Albeit, at the cost of higher general power usage and lower battery run times. No such thing as a free lunch.
    Acer Predator Neo 16 (PHN16-72)
    i9 14900HX
    RTX 4070 140w
    32GB DDR5 5600MHz
    16" 2560x1600 240hz G-Sync
    1TB SK Hynix M.2 PCI-E 4.0
    2TB Kingston NV2 PCI-E 4.0
  • jjmatthew93
    jjmatthew93 Member Posts: 10 New User
    Thanks my friend!vby the way I prefer Optimus for the battery...