Acer nitro 5 an515-42 R72M fans make buzzing/rattling noise

Robin038Robin038 Member Posts: 116 Troubleshooter
MY acer nitro 5 fans make a rattling/buzzing noise 

Best Answers

  • egydiocoelhoegydiocoelho ACE Posts: 58,779 Trailblazer
    Accepted Answer
    Acer has already released version 1.18 for several models that have the same motherboard as the model an515-42. That is why the acer care center is making this version available for your computer, even if it is not yet officially available on your model's website.

    About the firmware driver, in my opinion, the correct thing is to actually disable it like this:

    The correct thing would be for acer to make this feature available in the bios:

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Robin038Robin038 Member Posts: 116 Troubleshooter
    Accepted Answer
    It worked!!! 

    So what I did is

    I disabled the firmware driver in Windows device manager version 1.18 was the bios

    So then I dit the trick to downgrade bios and it downgraded... I checked in device manager and there is still 1.18 but disabled and no yellow triangel or you need to restart pc... I have still the option to update drivers off from factory... 

    Is it bad to let it disabled? Like the bios? And wont Windows upgrade it again in future? 
«134

FAQ & Answers

  • egydiocoelhoegydiocoelho ACE Posts: 58,779 Trailblazer
    What is your notebook model? example an515-51-75kz. Can you record a video and post it on youtube?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Robin038Robin038 Member Posts: 116 Troubleshooter

    Acer nitro 5 an515-42 R72


  • Robin038Robin038 Member Posts: 116 Troubleshooter
    i have no vid on youtube but you dont hear it loud on the microphone
    it is louder in real life
  • egydiocoelhoegydiocoelho ACE Posts: 58,779 Trailblazer
    Is it a noise similar to that?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Robin038Robin038 Member Posts: 116 Troubleshooter
    i cant start an new topic, but now my laptop says that i am not connected to the internet but i can still browse on the internet.... i have tried several thing on the internet
  • egydiocoelhoegydiocoelho ACE Posts: 58,779 Trailblazer
    Can you provide the model of the wireless network card?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Robin038Robin038 Member Posts: 116 Troubleshooter
    okay ive updated to bios 1.17, and reset windows and that worked, but now when my laptop hits 75 degrees celcius cpu is clocked to 2 GHz!!!!
    i already downgraded bios but then windows says i have to restart computer because there is a update .... also the website of acer says its a bios version 1.17 but care center and the bios update app says 1.18...

    WHAT SHOULD I DO????
  • egydiocoelhoegydiocoelho ACE Posts: 58,779 Trailblazer
    I suggest that you disable the firmware driver in the device manager and try to manually update the bios to version 1.18.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • batmalinbatmalin Member Posts: 2,334 Mainframe Wrangler
    @egydiocoelho That is the point mate, 1.18 is not available on Acer website.
    Please click "Yes" if I have answered your question.
    Userbench: https://www.userbenchmark.com/UserRun/31177158

  • Robin038Robin038 Member Posts: 116 Troubleshooter
    How do I disable firmware driver in Windows? 
  • batmalinbatmalin Member Posts: 2,334 Mainframe Wrangler
    edited July 27
    @Robin038 Do not disable the FW driver in Windows, disable automatic update of the driver instead
    (I found a howto): https://www.howtogeek.com/263851/how-to-prevent-windows-from-automatically-updating-specific-drivers/
    Please click "Yes" if I have answered your question.
    Userbench: https://www.userbenchmark.com/UserRun/31177158

  • Robin038Robin038 Member Posts: 116 Troubleshooter
    Huh but its really strange how it works... I dont know wich one to select since mine is bios and not a driver 
  • batmalinbatmalin Member Posts: 2,334 Mainframe Wrangler
    It has a driver in device manager thou, look for the HW ID and you are good to go.
    Please click "Yes" if I have answered your question.
    Userbench: https://www.userbenchmark.com/UserRun/31177158

  • Robin038Robin038 Member Posts: 116 Troubleshooter
    What is the driver called? 
  • batmalinbatmalin Member Posts: 2,334 Mainframe Wrangler
    Firmware, Acer Firmware  or System Firmware
    Please click "Yes" if I have answered your question.
    Userbench: https://www.userbenchmark.com/UserRun/31177158

  • Robin038Robin038 Member Posts: 116 Troubleshooter
    Found it but I cant open gpedit.msc... 
  • batmalinbatmalin Member Posts: 2,334 Mainframe Wrangler
    Please click "Yes" if I have answered your question.
    Userbench: https://www.userbenchmark.com/UserRun/31177158

  • egydiocoelhoegydiocoelho ACE Posts: 58,779 Trailblazer
    Accepted Answer
    Acer has already released version 1.18 for several models that have the same motherboard as the model an515-42. That is why the acer care center is making this version available for your computer, even if it is not yet officially available on your model's website.

    About the firmware driver, in my opinion, the correct thing is to actually disable it like this:

    The correct thing would be for acer to make this feature available in the bios:

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Robin038Robin038 Member Posts: 116 Troubleshooter
    Is it safe to disable it? And can I then download 1.16 again? 
  • batmalinbatmalin Member Posts: 2,334 Mainframe Wrangler
    As stated I am not a windows user and I am not sure if it is safe, but when colleague @egydiocoelho said so then I guess he is right.
    Please click "Yes" if I have answered your question.
    Userbench: https://www.userbenchmark.com/UserRun/31177158

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