predatar xb241h does not detect

playwithtoy
playwithtoy Member Posts: 6 New User
edited February 2024 in 2020 Archives
i have an alienware m17x r4 running win7 does not detect
also tried it on a dell inspiron laptop running win10
also does not detect

running thru hdmi

anyone know whats up?

Answers

  • billsey
    billsey ACE Posts: 35,309 Trailblazer
    Bad HDMI cable maybe?
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • playwithtoy
    playwithtoy Member Posts: 6 New User
    heres whats crazy 
    i get a double monitor 
    ie - the monitor goes on and doubles my main monitor 
    but when i hit DETECT in the display control panel - it says no other monitor detected

    so its not the cable...

  • billsey
    billsey ACE Posts: 35,309 Trailblazer
    So the monitor lights up and displays your Desktop when you are in mirror mode. What happens when you switch to Extend mode instead?
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • playwithtoy
    playwithtoy Member Posts: 6 New User
    nothing
    so yeah its working in parallel mode
    doesnt extend (error msg)
    and doesnt detect


  • billsey
    billsey ACE Posts: 35,309 Trailblazer
    Can you show me a picture of where the two monitors connect to your computer?

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  • playwithtoy
    playwithtoy Member Posts: 6 New User
    the 2nd one is the hdmi
    the first one is my ext harddrive

    ignore the bottle of creme =:-)


  • billsey
    billsey ACE Posts: 35,309 Trailblazer
    But where does the second monitor connect?
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  • playwithtoy
    playwithtoy Member Posts: 6 New User
    there is no second monitor
    the asus is my second monitor
    first monitor is laptop display

    thats why this is so weird
    its standard plugnplay setup

    nothing out of the ordinary
  • billsey
    billsey ACE Posts: 35,309 Trailblazer
    Ah, I understand now. I thought you had two externals connected. Are there updates to the graphics drivers? I'm finding myself as stumped as you are.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • playwithtoy
    playwithtoy Member Posts: 6 New User
    hey bill i apprec yr efforts
    i think im just gonna return the monitor

    thx!

  • billsey
    billsey ACE Posts: 35,309 Trailblazer
    Sorry we couldn't figure it out.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.