Solution to black screens and unresponsive keyboard?
I've had an Acer Swift 3 for almost a year now, never really had any serious issues except for an occasional black screen. But recently, I've been getting concerned as now every time my laptop goes into hibernation or I attempt to shut it off I get a black screen, the display light is still on, and when I'm trying to shut it off it has either taken MUCH longer than usual or it never shuts off and stays on with the back screen. Along with that issue, my keyboard doesn't work so I can't initiate a forced shutdown by holding the power button. There have been times now when my computer boots Up Normally and the keyboard either stops working as soon as I log in or it wasn't working at all, not even the power button works. This is also happening when the laptop is running fine then I purposely or accidentally activate sleep after that the keyboard won't work. So far the only solution to any of these problems has been to perform a hard battery reset by sticking something into the hole on the bottom of my laptop but I am getting concerned since these issues have been occurring almost on a regular basis now. Any reasonings as to what is causing this and what else can I do to stop them from occurring?
Thank you for your attention
