Please help, my laptop won't boot up

Xquizy
Xquizy Member Posts: 2 New User
edited October 2023 in 2020 Archives
Hi, I’ve encounter this issue when I restarted my acer laptop running windows 10. I would be stuck at the loading screen with the acer logo. Another thing I’ve tried is restarting a couple of times to trigger the laptop to run automatic repairs but it led me to a black screen with a white cursor after loading “preparing automatic repairs”.

I’ve also found out after some mashing of keys that I can bring up this window “winpeshl.exe” and that ctrl+alt+del or ctrl+shift+esc is not working.

Any help would be appreciated thanks!

Answers

  • What is the exact model? example an515-51-75kz. Have you tried to perform a battery reset?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Xquizy
    Xquizy Member Posts: 2 New User
    edited June 2020
    What is the exact model? example an515-51-75kz. Have you tried to perform a battery reset?

    The model is Acer Aspire VX15. I just did the battery reset and it doesn't seem to have helped
  • Make sure these buttons are being pressed:

    Place a few layers of electrical tape over the buttons:
    Meu notebook AspireF15 f5-573-59tv est desligando sozinho mesmo
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)