Certain keys arent working (acer predator triton 500 NH.Q4XEH.006)

kingkoen17
kingkoen17 Member Posts: 2 New User
edited November 2023 in 2020 Archives
I bought a new acer predator triton 500 (NH.Q4XEH.006) not even a week ago and some keys arent working properly. Like when Im typing for instance "acer predator" in google,  the "D" key doesnt work, but when I open a new tab and use the "D" key again, the "D" key starts working again. Im experiencing the same problem with my "6" key. Does anybody have experience with this kind of problem to help me out? 

Answers

  • Try resetting the battery. Turn off the notebook, disconnect the power adapter and press the power for 12 seconds. Did this problem occur after any windows update? Can you exchange with the seller?
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