trembling sounds coming from GPU, Laptop almost new.

Hello, i confront with a problem. My GPU is making some ticking noise whenever fan is +500 rpm. Should i replace it? Anyone had this problem? how much would a new Aeroblade 3d fan with casing for fan? My laptop is a Predator helios 500 (2018) PH517 model-51-70C5. It was costing me a fortune to get it (bought as new) and im not happy of the sounds which are very stressful. My warranty expires in 08.2020 which is really near and Acer Customer Service in my country is a joke. I asked countless tickets and e-mails for them to help me out either brink me the parts or repair it, its been 3 weeks they didn't replied to me at all. Time is pressing as my warranty is voiding soon, so i must prepare to get the pieces by myself. I know that you people can't help me but my question was if any of you had same problem and how it got solved? Thanks !

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xapim

Mhe aeroblade fans are not sold outside acer they are acer proprietary and only provided by acer via warranty the only fans you can buy outside as replacements are the plastic delta fans if you suspect your fan its damaged/faulty i suggest you to contact acer support from your own country directly and send it back to get it replaced while still on warranty my suggestion you have to keep pushing phone them daily etc and keep escalating it due to the pandemic all support services everywhere are delayed the acer community its not a direct support channel in any way we are just normal users like you we are not acer employees and just here voluntarily to help the best way we can good luck

Mhe

xapim said:

Mhe aeroblade fans are not sold outside acer they are acer proprietary and only provided by acer via warranty the only fans you can buy outside as replacements are the plastic delta fans if you suspect your fan its damaged/faulty i suggest you to contact acer support from your own country directly and send it back to get it replaced while still on warranty my suggestion you have to keep pushing phone them daily etc and keep escalating it due to the pandemic all support services everywhere are delayed the acer community its not a direct support channel in any way we are just normal users like you we are not acer employees and just here voluntarily to help the best way we can good luck

thank you for reply. I was expecting them not to sell things intended for people to change when out of warranty. I expect due to unavailability of the customer service Acer to announce an extension for warranties. One thing is for sure, having almost same problem with another brands (MSI and ASUS) was solved pretty easily by respective companies sending me the parts at country brand storage which got shipped to me in about 3-4 days in 2019 and in January. Then i managed to change the parts myself. I will probably reconsider products from Acer if customer service representatives keep being as useful as a splinter in the foot. I will update this topic as soon as i get any new information from service support, it might help someone and for sure i will call the master headquarters to complain representatives in my country. thanks for your help @xapim, much appreciated.

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