Restore to Factory settings

Peartree
Peartree Member Posts: 4 New User
edited November 2023 in 2020 Archives
Hi. My OLD Windows XP Acer Aspire 5610 doesn't seem to have recovery manager installed and Alt F10 doesn't work. I really need to get rid of it so does anyone have any suggestions? Also, I Acer don't seem to recognise any serial numbers I enter when requesting support

Best Answer

  • billsey
    billsey ACE Posts: 35,323 Trailblazer
    Answer ✓
    Just reinstall the OS from scratch using the Windows image from Microsoft. The next owner won't have the Acer specific software, but will still have a functioning OS.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.

Answers

  • I think this model comes with some windows recovery discs.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • billsey
    billsey ACE Posts: 35,323 Trailblazer
    Answer ✓
    Just reinstall the OS from scratch using the Windows image from Microsoft. The next owner won't have the Acer specific software, but will still have a functioning OS.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Peartree
    Peartree Member Posts: 4 New User
    Many thanks billsey. Another problem now is that I can't access the internet, even though I'm on my local wireless network.
  • Have you checked if there are any drivers with problems in the device manager?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Peartree
    Peartree Member Posts: 4 New User
    Thank you egydiocoelho. I think there's a network driver that I put in years ago that's not Microsfoft that may be preventing me accessing the www. Mind you, it all looks OK. Maybe it's Router/firewall setting.
  • Try installing the drivers from this link: https://www.acer.com/ac/pt/BR/content/support-product/535?b=1
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • billsey
    billsey ACE Posts: 35,323 Trailblazer
    Bring up details on your wireless connection properties so we can see the addresses and such, or use 'ipconfig /all' from a command prompt to get the same numbers
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Peartree
    Peartree Member Posts: 4 New User
    Hi Billsey. I've changed the system date in setup and now there is no wireless adapter for the Intel PROSet. Would I achieve the same desired effect by right clicking the C and D drives and selecting "Format"? I now just want to safely get rid of this thing.
  • billsey
    billsey ACE Posts: 35,323 Trailblazer
    edited June 2020
    You could do that for the D : drive, though you would want to uncheck the "Quick Format" option or else everything can be recovered. It's tougher with the C: drive since the OS is included so it wouldn't let you just run format. There it's easier to boot on an install image and format (without the /Q quick option) from the command line.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.