Acer Nitro 7 Charger is getting too hot literally it is untouchable

Pruthvirajsinh

I bought Acer Nitro 7 two weeks back.  It is a brand new laptop but while playing games on plug-in, I observe that the charger is getting too hot. I mean literally it is untouchable. Looks like more than 90* Celcius or so. It takes more than 15 to 20 mins to cooldown in Air condition running on 27* Celcius. 
Is it something normal and happening to everyone? I am also having another Dell laptop but in that, the Charger is not getting hot like the Acer. 
[Edited the thread to add issue detail]

egydiocoelho

Can you provide the exact model? Example AN715-51-58VH. Now, is your adapter 135w or 180w?

egydiocoelho

Can you provide the exact model? Example AN715-51-58VH. Now, is your adapter 135w or 180w?

JesseShannon

mine has the same problem... the upper left corner where the WASD keys are is so hot that I have hard time gaming because my fingers are burning.
Help?
my model is Acer Aspire 7 A715 74G

Pruthvirajsinh

My model no. is NH.Q5HSI.008 - https://www.acer.com/ac/en/IN/content/model/NH.Q5HSI.008 and charger is of 180W

Pruthvirajsinh

egydiocoelho said:

Can you provide the exact model? Example AN715-51-58VH. Now, is your adapter 135w or 180w?

My model no. is NH.Q5HSI.008 - https://www.acer.com/ac/en/IN/content/model/NH.Q5HSI.008 and charger is of 180W

Pruthvirajsinh

JesseShannon said:

mine has the same problem... the upper left corner where the WASD keys are is so hot that I have hard time gaming because my fingers are burning.
Help?
my model is Acer Aspire 7 A715 74G

Probably because of insufficient ventilation.  Here is what I did and solved the problem of overheating the keyboard and other surfaces. 
1. I put the laptop on two supports where the bottom and side panels keep open for air circulation. 
2. I put an alarm of 1hr while playing the game. As soon as 1 hr gets over - I pause the game - switch to NitroSense and start the fan with maximum speed. I tried to bring the temperature back to <40 degrees before starting the new session. 
3. Clean Air vents and other areas regularly for dust and other things that block the air circulation. 
4. Never - Never place a laptop of soft surfaces like a bed, pillow, sofa, or Lap. Always use hard surfaces because laptops do have a facility of rubber pads at the bottom which can help in air circulation but it seems not enough. So put the laptop somewhere where the bottom and sideways have a gap of almost 8 inches to let the air rotate. 
5. I used external keyboard and mouse while playing - that gives me advantage of keeping my laptop away (under the AC or ceiling Fans) 
6. Turn off the backlights or other applications while playing. 

egydiocoelho

@Pruthvirajsinh I suggest that you accept your own answer.

egydiocoelho

I suggest that you accept your own answer. If you want to adjust the temperatures, see this table:
an715-51

a715-74g

Pruthvirajsinh

egydiocoelho said:

I suggest that you accept your own answer. If you want to adjust the temperatures, see this table:
an715-51

a715-74g

 Probably my bad if I am was not able to convey my question properly. Sorry. 

I know ways to keep my laptop under recommended temperature but the problem is with my charger unit... 

Laptop is completely under control but the charger is keep getting very very hot despite of my many efforts..  seems  nothing of above working with charger.. 

Is it obvious that everyone is facing the same heating issues with their chargers as well or is it just me.. ? Will there be any issue in future if I continue using it ? Do you think it might be faulty charge and should ask for a replacement? 

I hope this time I am clear.. 

Note: I have accidentally accepted your previous reply and now there is no way to undo it..

egydiocoelho

It may be a simple question, but have you ever measured the temperature of the power adapter with a thermometer? The power adapter must not overheat and must not burn your hand. I found this adapter working information:

dcw9284

https://community.acer.com/en/discussion/comment/879779#Comment_879779

How does this answer the hot power supply problem?. I have that same model and my power supply is also hot to the touch.