Acer Aspire 5 A515: Built-in SSD not found

ElliePorter
ElliePorter Member Posts: 1 New User
edited October 2023 in 2020 Archives

I just bought an Acer Aspire 5 A515. It has a 1000 GB SDD. There is no OS on it. I want to install Ubuntu 20.04.

In the F2 setup ("InsydeH20 Setup Utility"), in the "Boot" menu, the only option in the Boot Mode is UEFI (so it cannot be changed to BIOS / legacy mode).


What irritated me is that the only boot device in the Boot priority order is UEFI_SHELL, the SSD is not listed there. But in the "Information" page, the "HDD1 Model name" is Intel SSDPEKNW010T8, and this seems to be a 1TB SSD, so it seems to be i a way detected in the Setup.

I built a initial Ubuntu boot image on a USB stick with Rufus. This was successfully detected in the F12 boot menu, and I could start the installation.

However, when I had to choose the device on which to install the OS, only the USB device was there.

I started an Ubuntu Live system (Try Ubuntu) and tried several things I found on the internet and proposed by the commenters:

Disks only sees the usb device (the stick) (and a loop device, i assume created by the ubuntu live system)

gparted only sees the usb stick

lsblk only lists one disk sda, which is the usb stick (and loop devices, i assume created by the ubuntu live system)

sudo lshw -class disk also only lists /dev/sda, which is the usb stick

sudo fdisk -l only lists the usb stick and the loop devices

So the SSD is never shown. Ubuntu does not see it.

Does that mean there is an issue with the hardware?

Or can UEFI responsible for that? Can I make the SSD visible by changing a setting in the F2 setup?


Answers

  • First, enter the exact model. ExampleA515-51-58VH.
    Second, linux does not recognize the rst with optane mode. So, access the bios, go to the main tab, press ctrl + s and change the sata mode to ahci.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Rinus
    Rinus Member Posts: 1 New User
    I bought an Aspire A515 54G. Would like to install Ubuntu 20.04 on it. Unfortunately I cannot change sata mode from rst with optane to ahci. Ctrl+s does not work to enter the items in the information menu. What can I do?
  • Go to the main bios tab and then press ctrl + s.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)