Predator G3-571-77QK Random Shut Downs and Power Issue

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Terminal
Terminal Member Posts: 4 New User
edited November 2023 in 2020 Archives
Hi,

A few days ago, after noticing no issues with my laptop, I wasn't able to turn on the thing. I held the power button down a few times to no avail, and I thought I could hear a faint tapping noise coming from under the keyboard..... eventually, I used the battery reset button underneath the computer. It worked fine for a few more days.
Today while I was working on something with only Firefox open, my computer shut down without any warning--Black screen, keyboard backlight dead. Heard tapping noise again coming out of the laptop body.... but hitting the power key did the trick. The laptop was plugged in the whole time, but after I was able to turn the laptop back on, the battery icon in the notification tray kept flashing between detecting a charger and going on battery. There have been zero hardware or software changes that I have made. BUT I also just remembered that I haven't been able to activate Battery Saver mode using the buttons from the battery pop-up panel or the Windows 10 notification screen next to the system clock, but it has worked if I go into battery via system settings...

I need help! I can't have my computer turning off randomly or even worse, not turning on when I need it. I hope this is the right place to ask.

Best Answer

  • Commodore_1995#
    Commodore_1995# ACE Posts: 97,716 Trailblazer
    Answer ✓
    Options
    Place a few layers of electrical tape to press the button:
    NOTEBOOK ACER A515-51-66K6 BATERIA CONECTADA MAIS SEM CARREGARAcer nitro A515-51-78D6 no liga depois de instalar o SSD Acer

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 

Answers

  • Commodore_1995#
    Options
    Does your model have this button?
    Acer nitro A515-51-78D6 no liga depois de instalar o SSD  Acer
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Terminal
    Terminal Member Posts: 4 New User
    Options
    Does your model have this button?
    Acer nitro A515-51-78D6 no liga depois de instalar o SSD  Acer
    Thank you for replying! 
    Yes, I confirmed that my model does indeed have that button.
    After looking it up, it is my understanding that this button must be held down in order for the computer to stay on. Here is a photo inside the Spoiler for reference; I apologize for how huge the picture is!
    Button
  • Commodore_1995#
    Commodore_1995# ACE Posts: 97,716 Trailblazer
    Answer ✓
    Options
    Place a few layers of electrical tape to press the button:
    NOTEBOOK ACER A515-51-66K6 BATERIA CONECTADA MAIS SEM CARREGARAcer nitro A515-51-78D6 no liga depois de instalar o SSD Acer

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Terminal
    Terminal Member Posts: 4 New User
    Options
    Place a few layers of electrical tape to press the button:
    NOTEBOOK ACER A515-51-66K6 BATERIA CONECTADA MAIS SEM CARREGARAcer nitro A515-51-78D6 no liga depois de instalar o SSD Acer


    Even though my laptop had these problems only a few times, I'm pretty sure that this is the most likely cause. Thank you for your help! Stay safe.
  • Commodore_1995#
    Options
    I would like to know if the problem has really been solved.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Terminal
    Terminal Member Posts: 4 New User
    Options
    I would like to know if the problem has really been solved.
    It is kind of difficult to test it directly, but after a few weeks, I am happy to say I haven't had the problem again! I did leave my power options plan changed to the balanced/default with minimal adjustments, but I have had no problem turning on my computer when it's supposed to. Thank you so much. I am positive your suggestion was the solution.

  • Commodore_1995#
    Options
    you are welcome.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)