Nitro 5 AN515-54 battery won't charge
Hi, the battery of my Nitro 5 is not charging anymore, it's stuck at 37% and slowly going down. When I turn the computer on, the battery icon gets animated for some seconds, then stops.
I have already updated the BIOS at V1.30 and performed several battery resets.
I also updated the ACPI-compliant control methods battery driver but hasn't solved the problem (when I deactivate or uninstall this driver and reactivate, the icon gets animated for some seconds as explained above).
Now the charger is connected directly to the power outlet.
I'm pretty upset because this issue has already occured about three months ago, I brought the computer to the assistance and they solved the problem updating the BIOS and replacing both battery and motherboard. The process took almost a month, but now I can't wait that much.
My version of Windows 10 is the last update 2004.
I bought this computer in January.
So, two questions:
- how can I solve this problem?
- what happens if the battery runs out? will I be able to use the computer if I keep it plugged in the AC?