response times during the pandemic

MikeLcrng
MikeLcrng Member Posts: 2 New User
edited October 2023 in 2020 Archives
Hey I was wondering if anyone has dealt with the Acer self service for repairs during lockdown, my laptop is going to need a repair at some point (the hinges are ceasing up and it's starting to damage the casing) would a repair take more working days than usual? I'll need it done before august but I don't want to leave myself without a PC for longer than necessary.

thanks for any responses, and would appreciate any official advice too.

Answers

  • Ideally, you should ask acer technical support located in your country. We have no way of knowing how long it will take for your notebook to be repaired. Furthermore, we don't know what restrictions your country's government implemented during the pandemic.
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  • MikeLcrng
    MikeLcrng Member Posts: 2 New User
    fair point, I'll try asking the UK branch