Acer Nitro 5 Wi-Fi issues

JSHuiting
JSHuiting Member Posts: 6 New User
edited December 2023 in 2020 Archives
After having replaced my 1TB HDD with a 1TB SSD my wi-fi stopped working.
I already took the SSD out and restarted the laptop to see if it really was the culprit and presto, wi-fi was fully operational again.

The new SSD is a Crucial, already updated the Atheros Qualcomm drivers to the latest version to no avail.

Answers

  • What did you mean by "my wi-fi stopped working"? There is a driver with problems in the device manager or the wlan does not detect the network.
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  • JSHuiting
    JSHuiting Member Posts: 6 New User
    It does not detect most if not all of the wi-fi connections, and if it does see one it won't connect to it.
    Without the SSD it sees every wi-fi connection easily, even the neighbour ones, and can connect to them easily aswell.

    It does not show any errors in device manager, it just won't connect to anything.
  • Can you check the version of the driver that is installed on the hard drive?
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  • JSHuiting
    JSHuiting Member Posts: 6 New User
    Latest one i could find from Qualcomm themselves ; 12.0.0.916

  • What is the notebook model? Example AN515-51-75KZ. What is the model of the wireless network card? Do you find any newer drivers here? https://www.ath-drivers.eu/atheros-wireless-drivers.html
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  • JSHuiting
    JSHuiting Member Posts: 6 New User
    edited June 2020
    It's a AN515-51-5048 with a Atheros QCA61x4A wireless network adapter.

    I'll check the link for newer drivers.


  • JSHuiting
    JSHuiting Member Posts: 6 New User
    Can't edit my previous comment, but i just re-installed the current driver as there were no newer ones, but the problem still persist.

    It detects the wi-fi signals at first and you can connect to them aswell but you won't be getting any internet connection, and after a while the connections all dissapear untill you restart the system and the cycle repeats.

    Without the SSD it all just works flawlessly, could it perhaps just be blocking signals or something?
  • Do you still have the stock operating system provided by acer, installed on the hdd?
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  • JSHuiting
    JSHuiting Member Posts: 6 New User
    Not anymore, i formatted my C drive a long time ago, removed unnecesary partitions and installed a clean copy of Windows 10 and installed the drivers from acer's website.

    But tbh i don't think it has anything to do with my boot partition, Windows still runs of the C drive which is the stock 120GB M2 SSD that came with the laptop, the wi-fi issues started when i changed my D drive for a faster SSD, which i only use for Steam. When i put the old HDD in or remove the secondary drive altogether it works again. 

    I changed my routers settings just now but the laptop still isn't recieving them.
  • So there may be some specific driver in the ssd. What happens when you reset the battery?
    Also, what happens when you update drivers on intel and nvidia websites?
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    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)