My newly purchased laptop shows almost out of warranty?
I had purchased my Aspire 3 laptop from an official Acer store on 1st February, 2020. The purchase bill stated a SN that was different from what the Acer care app installed on my laptop showed, and the store guy mentioned that my laptop has 2 different serial numbers which is normal, and I'm supposed to mention the SN number in my bill document for any service or repair claims. Today my keyboard went kaput, as laptop won't turn on unless I keep any random key (except power button) pressed for the entire time I use my laptop. I went to Acer India website to check my warranty and register a repair claim. I was surprised to see that my SN showed me a warranty expiration of 21/07/2020, which is literally 5 months after the purchase date. I then entered the SN number showed in acer care app, and it showed me a warranty expiration date of November 2019. Why does my warranty date show incorrect? How do I make it right? The shopkeeper told me that warranty starts from the date of purchase and I have nothing to worry, but seeing that I need to book repairs online only (the system will say I'm almost out of warranty), what do I do?
