I can't detect my SNID of Acer Aspire 5 model in the Acer Care Center software. What's the reason?

Sidspace
Sidspace Member Posts: 1 New User
edited October 2023 in 2020 Archives
:/ I can't detect my SNID of Acer Aspire 5 model in the Acer Care Center. I can see the S/N though, but it's different than what it is on the backside label. What's the reason?

Answers

  • Can you provide the exact model of the notebook? Example an515-51-75kz. Do you also show the partnumber that is shown on the back label and in the acer care center? Edit the photo and show only the first ten numbers.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
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    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Manny-Acer_Retired
    Manny-Acer_Retired Newbie Posts: 4,453 Guru
    Sidspace said:
    :/ I can't detect my SNID of Acer Aspire 5 model in the Acer Care Center. I can see the S/N though, but it's different than what it is on the backside label. What's the reason?
    Please send me a private message with the serial number or an image of the back with the label to better assist you.

    Thanks in advance,
    Acer-Manny