OSD Joystick replacement possible? (XB273K P)

erz

Hi All.
I just bought a XB273K P and its been mostly perfect in terms of BLB. However the OSD Joystick does not register clicks and I cannot change any settings. Is it possible to just replace this part? I'd like to avoid sending it in for repair. If the Acer display widget would work perhaps its would've mitigated this issue but when I run it is says "monitor not supported."

TIA

laurent_14

Hi,

It is possible to only replace the plastic part but your monitor is under warranty. Here is the part number:

42.TBAM2.001 - FUNCTION KEY BUTTON JOYSTICK

#17:

May be the issue comes from the key board (#15).

About Acer display widget, did you install this version?

laurent_14

Hi,

It is possible to only replace the plastic part but your monitor is under warranty. Here is the part number:

42.TBAM2.001 - FUNCTION KEY BUTTON JOYSTICK

#17:

May be the issue comes from the key board (#15).

About Acer display widget, did you install this version?

erz

Thanks for the response! I did use the linked version of the acer display widget and the only function that works is the split screen feature. I appreciate the part number, I've ordered that and I'll attempt the fix myself.

erz

Also would you happen to have the part number for #15 as I might as well order that too

laurent_14

Could you give the first ten characters of the monitor serial number (S/N)?

erz

Sure thing, the first 10 characters of the Serial # are MMTFDAA001 

Thanks

laurent_14

Thanks. The part number of the part #15 is:

55.T6ZM2.002 - KEY BOARD