Hi...
Aspire A315- 22, 4 gig ram, 1tb hd. win 10.
net is 100mb tested. screen res hd quality.
Done malware/virus scans.
I've turned all performance on and took Norton out and few more changes..Advice from another thread.
1)Opening edge browser is slow and impacts on cpu. Unable to play a YouTube video without a stutter. All pages slow. stopped using it.
2) moving the mouse in circles on desktop sends cpu up from 18% to 60/70%...
Why does it do that? .....
3) opening sky go app takes 5 mins and is very very slow scrolling up and down. Again cpu goes from 22 to 106% when trying to do a mouse screen action like clicking pause or scrolling ect ..when monitoring.
4) tried Firefox, it was sooo slow it actaully crashed and has not worked since. I get a oldschool windows xp warning with it when it opens now....
5) Chrome is now installed and works really just about with slowness/screen lagg when moving mouse, playback, page scrolling very slow.
6) opening a simple email outlook..have a guess what happens???
Well yes your right cpu goes up high and scrolling down or any action is impossible or sooo slow. (tried it on my iPad works perfect)
7).During all this gpu is low useage and also ram is low use.
The Cpu is really not Happy.. so i thought...
Do I need to update chipset? and gfx?
I tried gfx drivers
https://www.amd.com/en/support/previous-drivers/apu/amd-series-processors/amd-a4-series-apu-for-laptops/7th-gen-a4-9120-apuAs these are what amd recommended... but install failed with a oops error 182. I could not find any chip set info so could not update them.
The laptop is my dad's his 76.
Hopefully it's a a simple few fixes if not il be getting a refund for him. As the laptops unuseable for him in its current state.
Thanks for your time.
kind Regards
