Screen bleeding

Akash2812
Akash2812 Member Posts: 13

Tinkerer

edited December 2023 in 2020 Archives
I am facing screen bleeding which is getting worst with usage. My Nitro 5 2019 is only 2 weeks old. I have even mailed the customer care about the issue asking for a replacement. I haven't received any word from them. What should I do? Will it work okay after years or will it become more severe with usage. 

My modal - Nitro 5 ryzen 5 2019 AN515-43

Answers

  • Light bleeding is relatively common on ips displays. You can send a photo? Can you still exchange the notebook with the seller?
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  • Akash2812
    Akash2812 Member Posts: 13

    Tinkerer

    edited June 2020
    Light bleeding is relatively common on ips displays. You can send a photo? Can you still exchange the notebook with the seller?

    No, the return policy of the seller was of 7 days after delivery now they won't take it back. I have asked the Acer care they haven't replied me back yet. 


  • Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Akash2812
    Akash2812 Member Posts: 13

    Tinkerer

    It won't help. I already tried those. Btw thanks for the response and help. I have applied a complain and they have contacted me but they cannot come to my house to pick my notebook and I cannot go to there Service center which is very far from my place due to covid 19. Well I have decided to wait till next month.
  • In some models, it is possible to solve the problem just by loosening the display screws. In your model, a double-sided mounting tape is used.


    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Akash2812
    Akash2812 Member Posts: 13

    Tinkerer

    In some models, it is possible to solve the problem just by loosening the display screws. In your model, a double-sided mounting tape is used.


    I have watched dis video on YouTube about replacing the display. I hope the Service center guy solves it with that. 
  • I particularly do not mind a little bleeding from the display.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Akash2812
    Akash2812 Member Posts: 13

    Tinkerer

    I particularly do not mind a little bleeding from the display.
    Um it's very annoying. I am getting used to it. Thanks for the help. I am visiting the service center on first week of next month so I will ask them to try the YT fix if they say it's not repairable. 
  • Can you still exchange the notebook with the seller? This link shows how to improve light bleeding: https://us.answers.acer.com/app/answers/detail/a_id/48223/~/troubleshooting-backlight-bleeding-and-light-leakage
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)