0xc00021a stop code (Acer Aspire E15 E5-575G-728J)

TF21045
TF21045 Member Posts: 138 Skilled Fixer WiFi Icon
edited October 2023 in 2020 Archives
So my sister is playing Borderlands 2, downloaded from Epic Games.
Mid-game, it suddenly froze.. I did try to Lock, Prepare Security Options (Ctrl + Alt+ Delete), and open Task Manager. After I did all those stuff, it BSs.
I tried putting the game low settings, set the GPU default to NVIDIA GPU, and changing priority from High to Normal, NOTHING WORKED!
So she will play Borderlands 2 tomorrow and for now I have to fix this issue..

Isn't Borderlands 2 making it crash or winlogon.exe is acting like a ****?
And what to do to fix winlogon.exe crashing after Borderlands 2 froze?

(please answer cuz no one answers lol)

Answers

  • TF21045
    TF21045 Member Posts: 138 Skilled Fixer WiFi Icon
    I'm getting a bit frustrated about no ones answering my questions, my notifications are on..
    It happened again! Reinstalled Borderlands 2, Update graphics drivers, Update Windows, and everything I can do. Still won't work..

    The OS is Windows 10 May 2020 Update. So maybe it's the OS problem?