ACER Aspire 5 A515-51G keep disconnecting and connecting while playing game, whats wrong with it?

JulianJoenas
JulianJoenas Member Posts: 2 New User
edited November 2023 in 2020 Archives
I realize that when the game loading heavily the charger disconnected and both power and charging indicator light blinking.
I tried to stress test my laptop but the charger didn't go disconnecting and connecting.
The game i played and this happen is Dragon Nest, Dota, Need For Speed Payback.

Best Answer

  • JulianJoenas
    JulianJoenas Member Posts: 2 New User
    Answer ✓
    MY PROBLEM SOLVED!

    The old charger give imbalance output for higher current when playing game or heavy loading. But for normal charging like low current output, the charger work fine. Maybe because it is already old or low quality.

    SO, i bought a new charger from ACER Highpoint Service Network Center. Specification same as the old charger and I CAN PLAY GAME again with no problem. YAY.

    Although i feel it a bit of gamble buying new charger since i dont know if the problem is really coming from the charger or not. Because power and charge light indicator blinking could mean anything and i dont found any guide says that when those two light blinking you charger issue.
    The new charger wire look a bit buffed than the old one. The old charger wire look thin and fragile, maybe low quality of charger.

    well thanks for the respond guys :D

Answers

  • JackE
    JackE ACE Posts: 45,080 Trailblazer
    When the CPU/GPU and other hardware components use more power than the charger can provide, then the battery will supply the additional power needed to play the game. When this happens, the battery is NOT charging because it's automatically assisting the charger in providing more power than the charger can deliver. This is normal behavior for high load games like Dota that demand even more power than many stress test software/freeware. Nothing is wrong with your machine. Jack E/NJ

    Jack E/NJ

  • Geralt
    Geralt Member Posts: 17 Troubleshooter
    I realize that when the game loading heavily the charger disconnected and both power and charging indicator light blinking.
    I tried to stress test my laptop but the charger didn't go disconnecting and connecting.
    The game i played and this happen is Dragon Nest, Dota, Need For Speed Payback.
    Same issue have you found a fix i searched for whole issues for entire week and didn't found a fix yet my battery is healthy only wear of 8 per and also laptop is only 1yr old.The laptop charges normally but during gaming the charger keeps disconnecting and reconnecting and both power and charging led blinking locking fps to 10 and stopping the charge entirely,i have tried every solutions like clean windows install, updating bios,drivers, uninstalling battery drivers,using battery reset pinhole, reseting bios to default settings, calibrating battery by charging to 100 and draining to 0 and charging again to 100 3 times in a row as well,even undervolting gpu using msi afterburner and cpu using throttlestop as well,my charger is fine as well since it charges pretty fast during normal usage but whenever i open any games the charger stops charging and keeps making beeping sound and behaves as if i plug out the charger.Saw the complains regarding the same issues with most aspire users and even in predator users in acer community and tried all solutions mentioned in those complains comment section but still My acer aspire A515-51g-515j have same issues as yours and at this point i think its Acer fault itself doing lazy work while manufacturing their laptops and using cheap quality products.Now i am forced to do only basic task with my laptop rip Acer I won't by their products again in my entire life.Never had such issues with my old dell and asus laptops.
    Do let me know if you ever found a fix?Since theres no official solution by acer at all regarding this issues.Really what a piece of ***** company acer is.
  • JackE
    JackE ACE Posts: 45,080 Trailblazer
    Battery must be near 100% charged and plugged in BEFORE starting heavy loads for maximum play time. But as the battery discharges helping the charger meet power demands, you will start to seeing rapid connect/disconnect behavior again when the battery reaches about the 50% level. Trying to defeat this to extend play time may overheat the machine & charger. Laptops esp non-gaming designs like the A5s simply can't handle extended power demands and heat dissipation as well as a gaming desktop. Jack E/NJ

    Jack E/NJ

  • JulianJoenas
    JulianJoenas Member Posts: 2 New User
    Answer ✓
    MY PROBLEM SOLVED!

    The old charger give imbalance output for higher current when playing game or heavy loading. But for normal charging like low current output, the charger work fine. Maybe because it is already old or low quality.

    SO, i bought a new charger from ACER Highpoint Service Network Center. Specification same as the old charger and I CAN PLAY GAME again with no problem. YAY.

    Although i feel it a bit of gamble buying new charger since i dont know if the problem is really coming from the charger or not. Because power and charge light indicator blinking could mean anything and i dont found any guide says that when those two light blinking you charger issue.
    The new charger wire look a bit buffed than the old one. The old charger wire look thin and fragile, maybe low quality of charger.

    well thanks for the respond guys :D