How can I fix the problem?

Ahrian
Ahrian Member Posts: 8 New User
edited October 2023 in 2020 Archives
I have a Acer aspire 5 A515-51g

my compurter couldn't charge properly bc of my charger

so I bought a universial charger, and my computer turn on and off
and now it can'g get on just the orange light blinking, the blue light is off completly

I have also changed and bought a new battery for it... still same problem

and now I ordered a CMOD battery ( but that is suppose to hold for 10 years.... but still order A new one... stilll in delivery

what can be the probelm?

Answers

  • laurent_14
    laurent_14 ACE Posts: 10,209 Trailblazer
    Hello,
    Did you check the output voltage of the original AC adapter (charger)?
    France
  • Ahrian
    Ahrian Member Posts: 8 New User
    Yes, and I will take it tomorrow to a shop to see if the charger is 100 % problem
  • laurent_14
    laurent_14 ACE Posts: 10,209 Trailblazer
    Hello,
    Did you perform an internal battery reset?
    France
  • Ahrian
    Ahrian Member Posts: 8 New User
    How do u do that?
    I have 2 buttons ...which one?
  • Ahrian
    Ahrian Member Posts: 8 New User
    This is the battery I ordered, is it correct?
  • laurent_14
    laurent_14 ACE Posts: 10,209 Trailblazer
    Hello,
    Firstly you should try this:
    1. Install the original battery.
    2. Perform an internal battery reset with the pinhole (#3):
    3. Plug the original AC adapter in and charge the battery without starting your laptop.
    4. Check the power indicator.
    Yes, the new battery seems to be correct.
    France
  • Ahrian
    Ahrian Member Posts: 8 New User
    I did it, still not working?
    1. I Unplug the AC power adapter.
    2. I pressed the pinhole for 5seconds also 15 seconds
    3. waited 5 min.
    4. Plug the original AC adapter in and charge the battery without starting your laptop.
    5. Check the power indicator. = it keeps yellow light on in 5 seconds and then starting to blink
  • laurent_14
    laurent_14 ACE Posts: 10,209 Trailblazer
    Hello,
    ...it keeps yellow light on in 5 seconds and then starting to blink
    Because the battery level is low. How long did you let the battery on charge?
    France
  • Ahrian
    Ahrian Member Posts: 8 New User
    30 min. I let it on charge. 🤔
  • Ahrian
    Ahrian Member Posts: 8 New User
    today I used again someone elses charger /adapter but still 5 sec. on and then starting to blink!
    can u please check if the battery can be the problem? it has some few differnce still when it has the same product name!
    today I received "Cmos battery" tell me should we also try it on?
    - and before u mention that I didn't or might not have charged the battery enough...possible. (How long should I putted in charged if it's new?)


  • laurent_14
    laurent_14 ACE Posts: 10,209 Trailblazer
    Hello,
    Did you check the DC-IN cable?

    France
  • Ahrian
    Ahrian Member Posts: 8 New User
    edited June 2020
    It looks fine I think.