Trying to determine most recent BIOS update, but S/N and SNID not recognized on acer website.

jrodh
jrodh Member Posts: 3 New User
edited March 2024 in 2020 Archives
I need to update my BIOS to the latest compatible version, but my systems Serial Number and SNID are not recognized on the Acer update website.
S/N: PTSFS02001XXXX
SNID: XXXXX

I have an Acer Aspire X3400G-U4802 and I see two Bios updates available (P01-B2 and P01-B3 both with the same date), but I want to be sure that installing the P01.B3 is correct so I don't brick my computer. I tried the update tool, but its showing no updates for a newly installed operating system, so I kind of doubt that it is working correctly. My current bios is version is P01-B02.
https://www.acer.com/ac/en/US/content/support-product/3446?b=1

Any help is really appreciated

Edited the content to hide sensitive information
Acer-Samuel

Answers

  • jrodh
    jrodh Member Posts: 3 New User
    To add to that, my current bios version is not P01-B02, but instead should be P01-B2. The release date is listed as 06/01/2010.
  • philetus
    philetus ACE Posts: 4,759 Pathfinder
    edited June 2020
    At the link you posted, which is correct, I see only one Bios update, the P01.B2. I don't see a P01-B3.
  • jrodh
    jrodh Member Posts: 3 New User
    You have to click the show “all” Button near the top. I actually took the dive and tried the version 3 and the computer booted up just fine, so I would imagine everything is ok.

    Thanks