Predator Helios 300 and Wacom Cintiq problems.

Diana75
Diana75 Member Posts: 2 New User
edited November 2023 in 2020 Archives
Hello, I bought the awesome Predator helios 300 last week for my photographic work.
I wanted to connect my Wacom Cintiq drawing tablet to it but for some reason the cintiq is not getting any images up. it stays black and says no connection, I go to sleep.
What can i do?
I downloaded the latest driver but still nothing is happening.
Can I use a drawing tablet on the Helios 300?

Answers

  • philetus
    philetus ACE Posts: 4,759 Pathfinder
    Did you download the driver from the Wacom website? If not, uninstall it and download it.
  • Diana75
    Diana75 Member Posts: 2 New User
    Hi, thank you. yes I di and I also had contact with Wacom. I did order a new connector and guess what, it was the connector. So from now on I can work again. So happy with this fast laptop