Having trouble with the battery

Hihelloitsme
Hihelloitsme Member Posts: 1 New User
edited October 2023 in 2020 Archives
So I tried turning on my laptop but it wasn't coming on so I connected the charger and it came on but then it was saying no battery detected so I switched it off took the battery out and blew it off and when it turned it back on it the battery was detected but not charging and I'm also not getting to view my pictures and stuff 

Answers

  • Sharanji
    Sharanji ACE Posts: 4,329 Pathfinder
    edited June 2020
    Hi @Hihelloitsme
    What is the full model number of your laptop?

    If your laptop turns on properly when connected with the charger, it means your power adapter is also working properly.  However, check whether your laptop’s charger is connected to your laptop. Then check if the outlet you used to plug in your charger is working fine.
    You can try reinstalling Microsoft ACPI-Compliant Control Method Battery driver to see if this issue persists.
    On your keyboard, press the Windows logo key and R at the same time to open the Run dialog. Type devmgmt.msc and press Enter to open Device Manager.
    Double-click Batteries. Right-click Microsoft ACPI-Compliant Control Method Battery and select Uninstall device.
    Click Uninstall to uninstall it.
    Shut down your laptop and disconnect the AC adapter.
    Remove your laptop battery, press and hold the power button for 30 seconds and then release the power button.
    Put your battery back in and plug your charger into your laptop.
    Power on your laptop. When you sign in your Windows system, Microsoft ACPI-Compliant Control Method Battery would be reinstalled automatically.  
    Now check if the laptop is charging.

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