Predator Helios 2019 Lid pop sound

midhun1114
midhun1114 Member Posts: 1 New User
edited November 2023 in 2020 Archives
I just bought a Predator Helios 300(2019) yesterday
I absolutely loved it and played with it for a while , and I turned it off. While closing the lid I heard a crackling/pop sound it was not so loud but it was evident. I would define it like the noise or feel that one would get while bending plastic, really CHEAP plastic . It's coming from the panels back and I think the plastic is loose somehow.Today i happened to see something. There is a clear gap between the screen and the bezel (NOT THE HINGE) on both sides!!!

Do anybody else have this issue?

Answers

  • There may be an excess of torque on the hinge bolts. I also usually open the lid, holding it in the middle so that the force is distributed. The ideal is to contact acer technical support in india: https://www.acer.com/ac/en/IN/content/service-contact

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