Wi-Fi issues

System
System Member Posts: 4,578 Seasoned Practitioner WiFi Icon
edited December 2023 in 2020 Archives
This discussion was created from comments split from: Acer Nitro 5 AN515-53-55G9 Wifi Issues.

Answers

  • Nitro5dotdotdot
    Nitro5dotdotdot Member Posts: 2 New User
    edited May 2020
    JohnP1 said:
    Basically I had the same problem. Purchased the machine, started with the installation of software etc. then noticed the wifi was disconnected. I played with installing / uninstalling the drivers, played with power settings, even reinstalled the system - this didn't solve the issue. I was almost at the point to send it back. 

    SOLUTION: go to intel driver support assistant download and install it. It will automatically detect the missing drivers and updates. After running it the wifi randomly disconnecting issue was gone. ACER NITRO 5 17 is a beast - super performance it runs great!
    I've done everything on this fourm and I just did this. I went to install the wifi drivers from driver support assist and it said fatal installation error and crashed the webpage.  All the other updates installed. If this dosent work all I know is to buy a wire to connect it straight to the modem. idk

    My nitro 5 is intel wifi not qualcom or athero or w/e .
  • Nitro5dotdotdot
    Nitro5dotdotdot Member Posts: 2 New User
    The intel driver assist update didn't fix the problem. Still disconnects randomly every 15mins to and hour . Couldn't edit my last post
  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Good evening Nitro5dotdotdot !

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