my USB just transfer power and not transfer data

alikhalf111

I have Acer aspire F5 
OS Windows 10 1909 
bios version 1.27 

I have 3 USB ports, 
2 USBs generation 3 one of them transfer power and not transfer data located on laptop bored,
1 USB  generation 2 transfer power and not transfer data located on a small ship with headphone jack connected by cable. 

I tried to install a new driver and make a full clean to the laptop and remove the bios battery and back it again and press on the power button for 30 seconds to remove any extra charge
try command prompt order to fix,  
but all of this doesn't work.  

when plugging a USB doesn't work but when plugging a smartphone it's just charge like old way with the same speed of charge.

need some help, please😥😥 
and thank you 

JackE

>>>when plugging a USB doesn't work >>>

Plug in the USB drive. Then press Win+R. Then enter 'diskmgmt.msc'. Please post screenshot of result. Jack E/NJ

alikhalf111

plug a serval USBs drive in the same port that I mention it's work as transfer power, not transfer data 
two USBs like this 
just one USB port as usually  

JackE

What brand/model/capacity of each USB stick that you have tried? Jack E/NJ

alikhalf111

I think this's not important because the problem not in the USBs drive 
But anyway 
It's sandisk, imation rigid 

I think the problem in port? 

JackE

>>>plug a serval USBs drive in the same port>>>

>>>It's sandisk, imation rigid >>>

You said several. What other brands/models/capacities have you tried?  Preferrably a USB-A3 & a USB-A2. USB-A3 sticks and ports can often be sensitive to each other. Jack E/NJ