next@acer 2020

Any fix for stuck pixel?

ElMuchoElMucho Member Posts: 2 New User
I bought an ACER Predator XB271HU monitor about 3 or 4 months ago. Since about a week after I ordered it I noticed what I think is about 3 stuck pixels they are always purple but only visible on dark screens. When the screen is white or very light colours the stuck pixels are not visible.

Are there any simple fixes for stuck pixels on the software side of things?



FAQ & Answers

  • egydiocoelhoegydiocoelho ACE Posts: 54,508 Trailblazer
    Leave this video in full screen and see if it resolves the issue:
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • ElMuchoElMucho Member Posts: 2 New User
    edited May 26
    I'll give it a try. I've run Jscreenfix but no luck. Though maybe not for long enough.

    I did switch out the default colour profile for a custom one after I got the monitor. Is there a chance that this messed up the pixels?
  • egydiocoelhoegydiocoelho ACE Posts: 54,508 Trailblazer
    Changing the color profiles would not cause the problem. What I recommend is that you let the video run for a few hours.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
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