Touchpad not working nor appearing in BIOS (Spin 5 (sp513-52N)

@egydiocoelho
Hi,
As in my reply from a Dec trial with similar issues although not the same as my touchpad is not visible in BIOS and have not seen it at any stage yet.
after reading issues from December downloaded and installed IO. On restart it goes to the login/pin screen and the touch pad works. However, as soon as i am logged in the mouse pointer disappears and the pad has stopped working. I also installed the touch pad after that. same thing.
For some reason the touch pad gets removed as soon as i am logged on. I have also tried installing IO and the touchpad driver and also have installed the Chip set as recommended elsewhere.
After that I have checked the bios the touchpad is not in there.Thoughts or ideas?

thanks in advance,

Rgds

Accepted answers

Commodore_1995#

First check if the battery reset solves the problem:

https://www.youtube.com/watch?v=NfhgnxUJoZo

Then, make sure the touchpad is enabled here:

Image: https://us.v-cdn.net/6029997/uploads/editor/6d/36dowoitajj8.png

All comments

Commodore_1995#

First check if the battery reset solves the problem:

https://www.youtube.com/watch?v=NfhgnxUJoZo

Then, make sure the touchpad is enabled here:

leewt

egydiocoelho,

that is great! worked immediately!! Much appreciate your help!!

Commodore_1995#

You are welcome.

Jules29

Just to say - thank you very much. Touchpad just stopped working - tried driver reinstall - didn't work. Just did the battery reset - and it's back working. PERFECT!

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