Hello. My Acer aspire ES1-420 touchpad cursor is lagging and sometimes freezing. I have updated drivers and chatted to Microsoft support and no luck. it's still the same.
[Edited the thread to add model name to the title and to add issue detail]
@steve747 Boot in bios then under main tab find touchpad then change setting from basic to advanced Now, save and exit (If option is not there then Press CTRL+S under main tab)
Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help! Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes! Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem! Detection toolclick here to find the serial number or partnumber of your model!
ProductKeyclique aqui para descobrir o serial do windows! click here to discover the windows serial! Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor!
For users of the English, Spanish, French and German community, I will be using google translator!
hello, the link you sent didn't seem to work. I installed it and ran the application file and it said reflash cannot find firmware updates for the devices on this system. So the cursor still lags and freezes.
Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help! Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes! Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem! Detection toolclick here to find the serial number or partnumber of your model!
ProductKeyclique aqui para descobrir o serial do windows! click here to discover the windows serial! Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor!
For users of the English, Spanish, French and German community, I will be using google translator!
Hello. I found the battery reset hole and it didn't work. The cursor is still the same, lagging and freezing. I think the drivers are Synaptic. Maybe the touchpad itself is faulty
Can you check here if the touchpad is synaptics or elantech?
Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help! Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes! Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem! Detection toolclick here to find the serial number or partnumber of your model!
ProductKeyclique aqui para descobrir o serial do windows! click here to discover the windows serial! Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor!
For users of the English, Spanish, French and German community, I will be using google translator!
If you haven't already tried this; Restore your system to an earlier point, type “Create a Restore Point” in Search and select “System Restore” at the top of that window, chose a date when the curser was working OK.
FAQ & Answers
Press Windows + X keys from the keyboard and click on Control Panel.
Click on Mouse.
On the Device Settings tab of the Mouse Properties screen, click the Disable button to turn off the Touchpad.
Restart the system and Enable
Windows 10/11 optimization guide for gaming — Acer Community
My AN515-43 laptop UserBenchmark-
https://www.userbenchmark.com/UserRun/51514566
Boot in bios then under main tab find touchpad then change setting from basic to advanced
Now, save and exit
(If option is not there then Press CTRL+S under main tab)
Windows 10/11 optimization guide for gaming — Acer Community
My AN515-43 laptop UserBenchmark-
https://www.userbenchmark.com/UserRun/51514566
Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
Detection tool click here to find the serial number or partnumber of your model!
egydiocoelho
ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor!
Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
Detection tool click here to find the serial number or partnumber of your model!
egydiocoelho
ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor!
Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
Detection tool click here to find the serial number or partnumber of your model!
egydiocoelho
ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor!
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Hi @steve747
If you haven't already tried this; Restore your system to an earlier point, type “Create a Restore Point” in Search and select “System Restore” at the top of that window, chose a date when the curser was working OK.