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Battery not charging. (g9-793)

Fr33stylerFr33styler Member Posts: 9

Tinkerer

So today all of the sudden my battery isn't charging anymore, I could see it go down (if unplugged) and yet while it was plugged it wasn't gaining any charge, any other steps i could try since I've tried everything i already found about this problem....

FAQ & Answers

  • egydiocoelhoegydiocoelho ACE Posts: 47,837 Trailblazer
    Have you checked the battery status with hwinfo64?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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  • Fr33stylerFr33styler Member Posts: 9

    Tinkerer

    I didn't, i used the windows battery checker and it seemed fine, howeveer somehow it fixed i don't know how, it was 5 % and all of the sudden when i wasn't paying attention it was 100%, it makes no sense, the only thing i remember i did was adding the mouse, if someone cane explain why this happened it will be apprectiated
  • egydiocoelhoegydiocoelho ACE Posts: 47,837 Trailblazer
    Perhaps some buildup of static energy? Have you checked the battery wear level with the hwinfo64?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Fr33stylerFr33styler Member Posts: 9

    Tinkerer

    DESIGN CAPACITY90,000 mWh
    FULL CHARGE CAPACITY73,875 mWh
    This looks fine to me
  • egydiocoelhoegydiocoelho ACE Posts: 47,837 Trailblazer
    Although the problem has been resolved, try resetting the battery:
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
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