plugged in not charging

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shahrood
shahrood Member Posts: 1 New User
edited November 2023 in 2020 Archives
hi
i have a travelmate 6595t laptop. my old battery was so weak. so i bougt two new battery from different shop. but none of them charging. both have the error of ; plugged in but not charging;. and my old battery charging. new batteries and old battery have the same part number. i examined every every ways; uninstalling drivers and battery driver. power off an pressing power button for 40 s.
reistalling windows in differen versions. but non of them work. ad new batteries can power on the laptop and work until finishing the battery power but can not be charged.
please help me. what can i do

Answers

  • philetus
    philetus ACE Posts: 4,759 Pathfinder
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    Have you tested your power supply? It should be putting out 19volts.
    Power supply plugged in, meter set to DC volts. Black lead outside, red lead inside or have someone else test it.