HA270 - Can't get the arm into the monitor

Danation
Danation Member Posts: 1 New User
edited February 2024 in 2020 Archives
Hey, 

I just bought the HA270 brand new and I am having difficulty putting in the stand arm into the monitor. It seems the arm does not fit right. The arm seems too big for the monitor mount. I am not sure what to do. I am tempted to go return it. I have tried for hours but nothing worked.

Answers

  • StevenGen
    StevenGen ACE Posts: 12,973 Trailblazer
    It seems like you have attempted and tried everything, 4 hrs is a long time, I would have given up after 30min. If the U shaped stand end doesn't fit then it must be from another monitor and your HA270 has the wrong part. Take it back and get the place that you bought it from to try and fit the stand onto the monitor, if they can't then demand a replacement. 
  • billsey
    billsey ACE Posts: 35,287 Trailblazer
    Yeah, it should just slide on there, the two little bits sticking out will click it into place...
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