NXGXGAA002XXXXX Acer Swift 1 laptop not turning on HELP!!!! 😭😭😭

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Gracie_57382
Gracie_57382 Member Posts: 2 New User
edited November 2023 in 2020 Archives
My Acer Swift 1 laptop is not turning on even after I reset the battery with pinhole please help 

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Acer-Samuel

Answers

  • billsey
    billsey ACE Posts: 31,722 Trailblazer
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    Did you do the full procedure for the battery reset? You should disconnect the power supply, then press and hold the reset button for 15-30 seconds. Once you release the button wait 15-30 minutes before plugging the power supply back in. Wait for the indication showing the battery is fully charged and turn the machine back on. If you just hit the reset button without all the waiting the residual power won't be bled off and the reset will not be complete.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Gracie_57382
    Gracie_57382 Member Posts: 2 New User
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     I did try this several times and it did  it work at all. Is there anything else that I can try and do? 
  • Commodore_1995#
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    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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