hdd problem

Thisiscrazy
Thisiscrazy Member Posts: 6 New User
edited November 2023 in 2020 Archives
So recently I noticed the message I been getting from intel rapid storage  my laptop is predator 15 I have both hdd and ssd but the hdd don’t show up even in the disk management but I can see it in the intel rst and the hdd is listed as recovery disk while my ssd is the master and it have everything in it please help .

Answers

  • You have turned the drive into a recovery disc. Check this link and I am not responsible for any loss of files: volume de recuperação raid corrigido
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Thisiscrazy
    Thisiscrazy Member Posts: 6 New User
    You have turned the drive into a recovery disc. Check this link and I am not responsible for any loss of files: volume de recuperação raid corrigido
    Yo I really don’t have any important stuff just apps like Netflix, epic and Spotify and pictures that’s already in a external drive so can u send me a english link because I can’t understand this one
  • Unfortunately I only have the French link. Now, there is another procedure:
    a) press windows + r and type msconfig. Go to the startup tab and activate safe boot and restart windows.
    b) after entering safe boot, go to uninstall or change a program and uninstall the intel rapid storage program and the optane memory program and restart windows.
    c) then, access the bios and change the sata mode to ahci. You may need to press ctrl + s to enable sata mode.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Thisiscrazy
    Thisiscrazy Member Posts: 6 New User
    Well now I can’t even open my laptop it keep telling me my password is wrong.at this point can u tell me how to just restart the whole laptop or do I need a disc
  • Press alt + f10 before the Acer logo and find the option that opens the command prompt. Then, type this here:  bcdedit /deletevalue {default} safeboot
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Thisiscrazy
    Thisiscrazy Member Posts: 6 New User
    Man in the beginning it shows the cmd screen quickly and it close and shows this screen still asking me for the password I enter the right password but still say wrong
  • Thisiscrazy
    Thisiscrazy Member Posts: 6 New User
    Or do u think I should first connect the computer to internet using a cable and try the password again
  • batmalin
    batmalin Member Posts: 4,231 Guru
    edited June 2020
    Before the whole list of how to disable rst you had to first go to intel rst and  delete the raid0 volume and after that to perform the rest of the changes. Yes try with internet connected
    Please click "Yes" if I have answered your question.
    Userbench: https://www.userbenchmark.com/UserRun/31177158

  • Try typing 000000
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Thisiscrazy
    Thisiscrazy Member Posts: 6 New User
    Okay am back I opened it finally cleaned everything but I still got the same problem sorry am making y’all suffer with my dumbass laptop but I really need help
  • Can you provide the exact model of the notebook? Example an515-51-75kz. Is there an option called sata mode in the bios? If so, perform this procedure:
    a) access windows and press windows + r. Then type msconfig and activate safeboot. Then restart windows;
    b) then, go to uninstall or change a program and uninstall the intel rapid storage and the optane memory program. Then restart windows,
    c) also uninstall and delete this driver:

    d) then access the bios, go to the main tab and change the sata mode to ahci. On some models it is necessary to press ctrl + s to activate sata mode.

    This will break the raid and I am not responsible for any loss of files.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)